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Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service   ? Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018
Completed - The scheduled maintenance has been completed.
May 17, 21:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:03 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 17, 20:02 UTC
Completed - The scheduled maintenance has been completed.
May 17, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 13:11 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 17, 13:09 UTC
Completed - The scheduled maintenance has been completed.
May 17, 12:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:18 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 17, 08:17 UTC
Completed - The scheduled maintenance has been completed.
May 17, 07:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 06:35 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
May 17, 06:33 UTC
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018
Resolved - The fix has been rolled out to all customer sensors and is verified to be working. Further syslog events will be detected normally. If you have further issues after this point, please contact AlienVault Support.
May 10, 13:41 UTC
Monitoring - The update to fix the syslog issue has been released. We are now monitoring the situation to ensure all customers have been updated appropriately.
May 10, 12:45 UTC
Identified - The issue has been identified and a fix developed, and is being thoroughly tested now. Assuming testing is successful, we anticipate rolling out sensor updates in the early AM Central time to correct the issue, but we will let you know when we have a solid timeframe.
May 10, 03:23 UTC
Investigating - There is an issue with the USM Anywhere service's handling of syslog events.

This Tuesday's ( May 8) release of USM Anywhere introduced an issue with the processing of non-standard syslog packets. The issue presents as all such syslog packets getting ingested into the system as Generic Events. This behavior could impact some functionality such as reporting and alarm generation.

AlienVault technical staff is working on a fix. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.
May 10, 02:24 UTC
May 9, 2018

No incidents reported.

May 8, 2018
Completed - The scheduled maintenance has been completed.
May 8, 20:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:59 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 8, 19:57 UTC
Completed - The scheduled maintenance has been completed.
May 8, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 13:11 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 8, 13:02 UTC
Completed - The scheduled maintenance has been completed.
May 8, 13:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 09:18 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
May 8, 09:17 UTC
Completed - The scheduled maintenance has been completed.
May 8, 07:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 06:31 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
May 8, 06:30 UTC
May 7, 2018

No incidents reported.