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Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
NIDS events processed as generic
Resolved - This issue has been resolved.
Nov 12, 11:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 20:06 UTC
Investigating - We are currently investigating the issue
Nov 11, 16:45 UTC
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
Nov 7, 15:01 UTC
Scheduled - A USM Anywhere service update is planned for Wednesday November 06 2024.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Thursday November 07 2024)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Nov 5, 15:00 UTC
USM Anywhere Service Update - AMER Region
Completed - The scheduled maintenance has been completed.
Nov 7, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:01 UTC
Scheduled - The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.

Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 7, 05:00 UTC
Nov 6, 2024
USM Anywhere Service Update - EMEA Region
Completed - The scheduled maintenance has been completed.
Nov 6, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:31 UTC
Scheduled - The USM Anywhere service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 4 hours. All customers in EMEA are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 6, 17:30 UTC
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
Nov 6, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 13:01 UTC
Scheduled - The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.

Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 6, 12:00 UTC
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