We are in the process of releasing an update to USM Anywhere that includes a fix for this issue. This release will roll out by region according to our update schedule. Customers in APAC and EMEA regions will begin to receive this update over the next few hours.
Please note that it may take 1 - 2 business days to update all regions. AlienVault technical staff is closely monitoring the situation and taking proactive measures to address any service disruptions related to this issue. We will continue to provide information here as we work to resolve this issue.
If you are currently experiencing slower than normal performance of USM Anywhere, instability, or sensor disconnects, and you have deployed an AlienVault Agent, please open a support case at https://success.alienvault.com