Update - We are continuing to monitor for any further issues.
Feb 23, 19:04 UTC
Update - We are continuing to monitor for any further issues.
Feb 22, 19:46 UTC
Update - A fix has been applied to address the Alien App for Office 365 service issue, and we are continuing to monitor the results. For the limited number of customers who were impacted, events are now being populated in their USM instance from up to 7 days ago, showing a recent received time stamp. We expect it to take several days for all of the events to be repopulated. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 17:00 UTC
Update - We are continuing to monitor for any further issues.
Feb 22, 15:25 UTC
Monitoring - A fix has been applied to address the issue impacting customers using the Alien App for Office 365 and we are monitoring the results. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 05:24 UTC
Update - USM Anywhere is still experiencing technical difficulties impacting customers using Alien App for Office 365. Our technical team is working on the issue through the weekend. A limited number of customers have reported issues. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 00:20 UTC
Update - We are continuing to work on a fix for this issue.
Feb 21, 20:34 UTC
Update - We are continuing to work on a fix for this issue.
Feb 21, 16:18 UTC
Update - We are continuing to work on a fix for this issue.
Feb 21, 05:46 UTC
Update - We are continuing to work on a fix for this issue.
Feb 21, 05:45 UTC
Update - We are continuing to work on a fix for this issue.
Feb 20, 23:32 UTC
Update - We are continuing to work on a fix for this issue.
Feb 20, 21:05 UTC
Update - We are continuing to work on a fix for this issue.
Feb 20, 18:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 16:57 UTC
Update - We are continuing to investigate this issue.
Feb 20, 15:05 UTC
Update - We are continuing to investigate this issue.
Feb 20, 04:40 UTC
Update - We are continuing to investigate this issue.
Feb 20, 01:04 UTC
Investigating - USM Anywhere is currently experiencing technical difficulties impacting customers using Alien App for Office 365. Specifically, a small number of customers have reported they are experiencing data collection issues. Our engineering team is investigating, and we will update you when we know more.
Feb 19, 22:50 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service ? Partial Outage
90 days ago
98.18 % uptime
Today
USM Anywhere GovCloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 24, 2020

No incidents reported today.

Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 05:01 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
Feb 19, 05:00 UTC
Feb 18, 2020
Completed - The scheduled maintenance has been completed.
Feb 18, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:32 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
Feb 18, 19:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 18, 19:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 15:34 UTC
Scheduled - The USM Anywhere service is being updated. Your service may be offline for maintenance during this period.
Feb 18, 15:32 UTC
Completed - USM Anywhere provisioning system update complete
Feb 18, 11:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:23 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Feb 18, 09:21 UTC
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.