Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 6, 09:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:37 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Monitoring - All known customers experiencing connection issues have been addressed and we continue to monitor the situation. If you are having trouble with your account, please contact customer support.
Jul 27, 14:48 UTC
Update - We are continuing to mitigate the issue for all impacted USM Anywhere and USM Central instances while we investigate and work towards a permanent resolution.
Jul 24, 19:43 UTC
Update - We are continuing to mitigate the issue for all impacted USM Anywhere and USM Central instances while we investigate and work towards a permanent resolution.
Jul 24, 19:43 UTC
Update - We will be releasing an update to USM Anywhere and USM Central during our normal maintenance windows starting July 23, 2020 that will alleviate the production impact of the issue as we work towards a permanent resolution and root cause analysis.
Jul 23, 19:45 UTC
Update - Engineering has identified a possible workaround to mitigate this issue while we continue our investigation. We are exploring the effectiveness of that workaround and will issue further guidance as available.
Jul 22, 19:33 UTC
Update - We are continuing to Investigate this issue and are actively remediating impacted systems where possible.
Jul 21, 13:51 UTC
Investigating - We are currently investigating this issue.
Components Affected:
USM Anywhere Customer Deployments
USM Central Customer Deployments
Jul 20, 16:09 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service ? Operational
90 days ago
99.87 % uptime
Today
USM Anywhere GovCloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage
Past Incidents
Aug 6, 2020

Unresolved incident: USM Anywhere Provisioning Update.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 17:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 13:29 UTC
Scheduled - The USM Anywhere service is being updated for customers in the APAC region. Your service may be offline for maintenance during this period.
Aug 5, 13:27 UTC
Completed - The scheduled maintenance has been completed.
Aug 5, 12:19 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 5, 08:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:19 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Aug 5, 08:18 UTC
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 18:01 UTC
Scheduled - The USM Anywhere service is being updated for customers in the EMEA region. Your service may be offline for maintenance during this period.
Jul 29, 18:00 UTC
Jul 28, 2020

No incidents reported.

Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 03:01 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Jul 27, 03:00 UTC
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Jul 23, 2020
Completed - The scheduled maintenance has been completed.
Jul 23, 13:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 04:02 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Jul 23, 04:00 UTC