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All Systems Operational
About This Site
Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.
Uptime over the past 90 days. View historical uptime.
USM Anywhere Service
?
Operational
90 days ago
99.89
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 7, 2023
No incidents reported today.
Jun 6, 2023
No incidents reported.
Jun 5, 2023
No incidents reported.
Jun 4, 2023
No incidents reported.
Jun 3, 2023
No incidents reported.
Jun 2, 2023
No incidents reported.
Jun 1, 2023
Resolved -
We have implemented a fix and all delays have now resolved.
Should you have any further issues, please contact our support team for further assistance.
Jun 1, 23:54 UTC
Should you have any further issues, please contact our support team for further assistance.
Jun 1, 23:54 UTC
Investigating -
We are currently experiencing some delays on event ingestion and issues related to updating/closing alarms. We are working with our cloud provider to mitigate the issue.
We will provide further updates as available..
Jun 1, 16:47 UTC
We will provide further updates as available..
Jun 1, 16:47 UTC
Resolved -
We have implemented a fix and all delays have now resolved.
Should you have any further issues, please contact our support team for further assistance.
Jun 1, 07:36 UTC
Should you have any further issues, please contact our support team for further assistance.
Jun 1, 07:36 UTC
Investigating -
We are currently experiencing some delays on event ingestion and issues related to updating/closing alarms. We are working with our cloud provider to mitigate the issue.
We will provide further updates as available.
May 31, 15:40 UTC
We will provide further updates as available.
May 31, 15:40 UTC
May 31, 2023
Completed -
The scheduled maintenance has been completed.
May 31, 09:00 UTC
May 31, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 06:02 UTC
May 31, 06:02 UTC
Scheduled -
We would like to inform you that we will be releasing a security patch for our AMER customers. As a result, there will be a brief interruption in service as we restart the system.
The security patch is scheduled to be released beginning at 06:00 UTC, May 31 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 30, 12:10 UTC
The security patch is scheduled to be released beginning at 06:00 UTC, May 31 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 30, 12:10 UTC
May 30, 2023
Completed -
The scheduled maintenance has been completed.
May 30, 20:31 UTC
May 30, 20:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:30 UTC
May 30, 18:30 UTC
Scheduled -
We would like to inform you that we will be releasing a security patch for our EMEA customers. As a result, there will be a brief interruption in service as we restart the system.
The security patch is scheduled to be released beginning at 18:30 UTC, May 30 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 30, 12:09 UTC
The security patch is scheduled to be released beginning at 18:30 UTC, May 30 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 30, 12:09 UTC
May 29, 2023
No incidents reported.
May 28, 2023
No incidents reported.
May 27, 2023
No incidents reported.
May 26, 2023
Completed -
The scheduled maintenance has been completed.
May 26, 16:00 UTC
May 26, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 15:00 UTC
May 26, 15:00 UTC
Scheduled -
We would like to inform you that we will be releasing an update today. As a result, there will be a brief interruption in service as we restart the system.
The update is scheduled to be released at 15:00 UTC, May 26 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding.
May 26, 14:20 UTC
The update is scheduled to be released at 15:00 UTC, May 26 2023, and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding.
May 26, 14:20 UTC
May 25, 2023
Completed -
The scheduled maintenance has been completed.
May 25, 16:05 UTC
May 25, 16:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 14:06 UTC
May 25, 14:06 UTC
Scheduled -
We would like to inform you that we will be releasing a security patch. As a result, there will be a brief interruption in service as we restart the system.
The security patch is scheduled to be released in 1 hour from now (Beginning at 15:00 UTC, May 25 2023), and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 25, 14:04 UTC
The security patch is scheduled to be released in 1 hour from now (Beginning at 15:00 UTC, May 25 2023), and the restart process should take approximately 10 minutes. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the stability and reliability of our service.
Please note that during this time, you will not be able to access the service. Once the security patch is successfully installed, you will be able to resume using the service as normal.
If you have any questions or concerns, please do not hesitate to contact our support team
May 25, 14:04 UTC
May 24, 2023
Completed -
The scheduled maintenance has been completed.
May 24, 12:00 UTC
May 24, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 06:00 UTC
May 24, 06:00 UTC
Scheduled -
The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.
Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.
Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.
During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
May 24, 05:00 UTC
Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.
Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.
During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
May 24, 05:00 UTC
Completed -
The scheduled maintenance has been completed.
May 24, 10:07 UTC
May 24, 10:07 UTC
Scheduled -
A USM Anywhere service update is planned for Tuesday May 23 2023.
Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Wednesday May 24 2023)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
May 22, 10:06 UTC
Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Wednesday May 24 2023)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
May 22, 10:06 UTC
Resolved -
This incident has now been resolved. We apologise for any inconvenience.
May 24, 08:36 UTC
May 24, 08:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 24, 02:52 UTC
May 24, 02:52 UTC
Investigating -
We are aware of a potential issue with USMA Response Times that may be impacting your services in us-east-1. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
May 24, 02:27 UTC
May 24, 02:27 UTC