Issue for USM Anywhere and USM Central in Dubai Region
Update - Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
Mar 06, 2026 - 09:58 UTC
Identified - The issue has been identified. We are waiting on a fix by our cloud provider.
Mar 01, 2026 - 16:03 UTC
Investigating - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:02 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service Operational
90 days ago
86.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 17, 2026

No incidents reported today.

Apr 16, 2026
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:00 UTC
Scheduled - The migration of sensors for customers in the APAC region will begin in 1 hour.

The maintenance window will last up to 5 hours. During this time, your sensors will be updated, and each one may be temporarily unavailable for up to 1 hour.

You may notice brief interruptions in connectivity while the process is taking place. This is expected, and normal operation will resume automatically once the update is complete.

Any data generated during this time will be safely stored and sent once the migration has finished.
Apr 15, 11:08 UTC
Apr 15, 2026
USM Anywhere Service Update - AMER Region
Completed - The scheduled maintenance has been completed.
Apr 15, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:01 UTC
Scheduled - The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.

Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Apr 15, 05:00 UTC
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
Apr 15, 09:44 UTC
Scheduled - A USM Anywhere service update is planned for Tuesday April 14 2026.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Wednesday April 15 2026)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Apr 13, 09:44 UTC
Apr 14, 2026
USM Anywhere Service Update - EMEA Region
Completed - The scheduled maintenance has been completed.
Apr 14, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:30 UTC
Scheduled - The USM Anywhere service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 4 hours. All customers in EMEA are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Apr 14, 17:30 UTC
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
Apr 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 13:00 UTC
Scheduled - The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.

Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Apr 14, 12:00 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

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