Investigating - We have discovered that there’s currently an issue with the Import/Export Orchestration Rule feature that causes any notification rules created this way to not work properly. Please generate orchestration rules via the UI and refrain from utilizing the Import/Export feature or any custom scripts until the solution is implemented.
Nov 17, 2023 - 17:57 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024
Completed - The scheduled maintenance has been completed.
Apr 3, 13:10 UTC
Scheduled - A USM Anywhere service update is planned for Tuesday April 02 2024.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Wednesday April 03 2024)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Apr 1, 13:09 UTC
Completed - The scheduled maintenance has been completed.
Apr 3, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 06:01 UTC
Scheduled - The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.

Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.

Apr 3, 05:00 UTC
Apr 2, 2024
Completed - The scheduled maintenance has been completed.
Apr 2, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 18:31 UTC
Scheduled - The USM Anywhere service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 4 hours. All customers in EMEA are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.

Apr 2, 17:30 UTC
Completed - The scheduled maintenance has been completed.
Apr 2, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 13:00 UTC
Scheduled - The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.

Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.

Apr 2, 12:00 UTC
Resolved - This incident has been resolved.
Apr 2, 13:02 UTC
Monitoring - The issue some were experiencing has been resolved. We are proactively forgiving affected licenses. Please contact your support technician if further assistance is needed.
Mar 12, 08:46 UTC
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.