Investigating - We are currently experiencing an issue with Google Cloud Platform (GCP) USM Anywhere sensor deployments. We are investigating and will provide more updates once the issue has been fully identified.
Thanks for your patience and understanding at this time.
Oct 24, 2025 - 13:12 UTC
Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.
USM Anywhere Service
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Operational
90 days ago
98.86
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Nov 4, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 06:00 UTC
Scheduled -
The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.
Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.
Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.
During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 4, 05:00 UTC
Completed -
The scheduled maintenance has been completed.
Nov 4, 08:00 UTC
Scheduled -
A USM Anywhere service update is planned for Monday November 03 2025.
Customers are scheduled to be updated at the following times: - APAC -> 1300-1600 UTC - EMEA -> 1830-2230 UTC - AMER -> 0600-1200 UTC (Tuesday November 04 2025)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
Nov 2, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 22:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 18:30 UTC
Scheduled -
The USM Anywhere service update for customers in the EMEA region will commence 1 hour from now.
Service update window is 4 hours. All customers in EMEA are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.
Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.
During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 3, 17:30 UTC
Completed -
The scheduled maintenance has been completed.
Nov 3, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 13:00 UTC
Scheduled -
The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.
Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.
Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.
During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Nov 3, 12:00 UTC
Resolved -
This incident has been resolved.
Oct 30, 10:10 UTC
Monitoring -
A fix has been implemented by Microsoft and LevelBlue is currently monitoring the situation. Please follow the details on the Azure Status Page https://azure.status.microsoft/en-us/status
Oct 29, 18:00 UTC
Identified -
Currently we are monitoring a critical reported outage with Microsoft, specifically the Azure Portal. This outage may impact Azure Sensor Deployments and Portal Logins.
