Import/Export Orchestration Rule issue
Investigating - We have discovered that there’s currently an issue with the Import/Export Orchestration Rule feature that causes any notification rules created this way to not work properly. Please generate orchestration rules via the UI and refrain from utilizing the Import/Export feature or any custom scripts until the solution is implemented.
Nov 17, 2023 - 17:57 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
USM Anywhere Planned Service Update Oct 7, 2024 12:35 - Oct 9, 2024 12:34 UTC
A USM Anywhere service update is planned for Tuesday October 08 2024.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Wednesday October 09 2024)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Posted on Oct 07, 2024 - 12:34 UTC
Past Incidents
Oct 7, 2024

No incidents reported today.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
USMA Instances in us-west-2 region inaccessible
Resolved - This incident has been resolved.
Oct 2, 14:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 10:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 10:23 UTC
Investigating - We are currently investigating an issue where multiple customers in the us-west-2 region are not accessible via the UI.
We will provide updates as they become available.
Oct 2, 10:17 UTC
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
USM Anywhere Service Update - AMER Region
Completed - The scheduled maintenance has been completed.
Sep 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 UTC
Scheduled - The USM Anywhere service update for customers in the AMER region will commence 1 hour from now.

Service update window is 6 hours. All customers in AMER are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Sep 24, 05:00 UTC
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
Sep 24, 07:01 UTC
Scheduled - A USM Anywhere service update is planned for Monday September 23 2024.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1600 UTC
- EMEA -> 1830-2230 UTC
- AMER -> 0600-1200 UTC (Tuesday September 24 2024)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Sep 22, 07:00 UTC
Sep 23, 2024
USM Anywhere Service Update - EMEA Region
Completed - The scheduled maintenance has been completed.
Sep 23, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:31 UTC
Scheduled - The USM Anywhere service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 4 hours. All customers in EMEA are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Sep 23, 17:30 UTC
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
Sep 23, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 13:00 UTC
Scheduled - The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.

Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
Sep 23, 12:00 UTC
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