Issue for USM Anywhere and USM Central in Dubai Region
Update - Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
Mar 06, 2026 - 09:58 UTC
Identified - The issue has been identified. We are waiting on a fix by our cloud provider.
Mar 01, 2026 - 16:03 UTC
Investigating - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:02 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service Operational
90 days ago
86.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
May 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:00 UTC
Scheduled - A USM Anywhere service update is planned for Monday May 11 2026.

Customers are scheduled to be updated at the following times:
- EMEA -> 0900-1200 UTC
- APAC -> 1300-1600 UTC
- AMER -> 0600-1200 UTC (Tuesday May 12 2026)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
May 8, 09:35 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
USM Anywhere Service Issue - AWS-related incident
Resolved - All instances affected to this issue are working as expected right now
May 8, 22:05 UTC
Identified - We have identified the cause of the issue with the USM Anywhere service. We are experiencing an AWS-related incident affecting some USM Anywhere and USM Central instances. Further information and updates to follow. Reference: AWS Health Dashboard.

Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.
May 8, 10:00 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
OS Migration for Customer Sensors - AMER and EMEA regions
Completed - The scheduled maintenance has been completed.
May 4, 18:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 4, 10:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the AMER and EMEA regions on Monday, May 4th, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 30, 15:19 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
Apr 30, 08:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 UTC
Scheduled - A USM Anywhere service update is planned for Tuesday April 28 2026.

Customers are scheduled to be updated at the following times:
- APAC -> 0900-1200 UTC
- EMEA -> 1300-1600 UTC
- AMER -> 0600-1200 UTC (Wednesday April 29 2026)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Apr 27, 08:46 UTC
Apr 29, 2026
OS Migration for Customer Sensors - APAC and EMEA regions
Completed - The scheduled maintenance has been completed.
Apr 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the APAC and EMEA regions on Wednesday, April 29, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 27, 13:33 UTC
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