Issue for USM Anywhere and USM Central in Dubai Region
Update - Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
Mar 06, 2026 - 09:58 UTC
Identified - The issue has been identified. We are waiting on a fix by our cloud provider.
Mar 01, 2026 - 16:03 UTC
Investigating - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:02 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service Operational
90 days ago
86.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
May 27, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 13:00 UTC
Scheduled - The USM Anywhere service update for customers in the APAC region will commence 1 hour from now.

Service update window is 3 hours. All customers in APAC are planned to be updated during this time period. Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Once your USM Anywhere service has updated, your sensors will be automatically updated to the latest version. Depending on network speeds, this may take some time.

Sensors may temporarily lose connectivity to your USM Anywhere service and will reconnect once the update has completed.

During the sensor update, data will be cached on the sensor's storage volume and forwarded to your USM Anywhere service when update completes.
May 27, 12:00 UTC
May 26, 2026

No incidents reported.

May 25, 2026
OS Migration for Customer Sensors - AMER, APAC, and EMEA regions
Completed - The scheduled maintenance has been completed.
May 25, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the AMER, APAC, and EMEA regions on Monday, May 25th, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
May 21, 15:48 UTC
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
USM Anywhere Service Issue
Resolved - The incident is resolved. Thank you for your patience and we apologize for the disruption.
If your instance was impacted by this outage pls request a RCA in your Support Case.

If your USM Anywhere is not functioning normally at this time, please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.
May 15, 14:50 UTC
Identified - We are aware of a reported issue with Investigations are not displaying and the inability to create investigations
Regions of impact EU-West-1 and EU-West-2
We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
May 15, 14:01 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

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