All Systems Operational

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service ? Operational
90 days ago
99.94 % uptime
Today
USM Anywhere GovCloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - This issue has now been resolved. If you experience any issues with new USM Anywhere deployments, please reach out to our support team for further assistance.
Mar 2, 08:37 UTC
Monitoring - We have implemented a fix and will continue to monitor. As of now, new deployments of USM Anywhere can proceed as normal.
Thanks for your patience and understanding.
Mar 1, 17:59 UTC
Identified - We have identified the cause of the issue with new USM Anywhere deployments and are currently testing a fix.
Mar 1, 15:21 UTC
Update - We are still investigating this issue. Thank you for your continued patience.
Mar 1, 13:57 UTC
Investigating - We are currently experiencing an issue with new USM Anywhere deployments.
We are investigating and will provide updates as they become available.
Mar 1, 11:45 UTC
Mar 1, 2021
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Completed - The scheduled maintenance has been completed.
Feb 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 05:02 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Feb 25, 05:00 UTC
Feb 24, 2021
Completed - The scheduled maintenance has been completed.
Feb 24, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:31 UTC
Scheduled - The USM Anywhere service is being updated for customers in the EMEA region. Your service may be offline for maintenance during this period.
Feb 24, 19:30 UTC
Resolved - The incident is resolved. Thank you for your patience and we apologize for the disruption.

If your USM Anywhere is not functioning normally at this time, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 24, 22:04 UTC
Monitoring - We believe the USMA agent problem has been resolved. We will continue to monitor the situation and will declare the incident resolved when we are satisfied that the service has returned to normal.

If you are still having issues at this time, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 24, 20:40 UTC
Identified - We have identified the cause of the issue with the USM Anywhere service processing agent events.

Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.
Feb 24, 19:28 UTC
Completed - The scheduled maintenance has been completed.
Feb 24, 18:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 14:56 UTC
Scheduled - The USM Anywhere service is being updated for customers in the APAC region. Your service may be offline for maintenance during this period.
Feb 24, 14:55 UTC
Completed - The scheduled maintenance has been completed.
Feb 24, 11:40 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 24, 08:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:42 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Feb 24, 07:40 UTC
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.