Update - We are continuing to monitor for any further issues.
Feb 23, 19:04 UTC

Update - We are continuing to monitor for any further issues.
Feb 22, 19:46 UTC

Update - A fix has been applied to address the Alien App for Office 365 service issue, and we are continuing to monitor the results. For the limited number of customers who were impacted, events are now being populated in their USM instance from up to 7 days ago, showing a recent received time stamp. We expect it to take several days for all of the events to be repopulated. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 17:00 UTC

Update - We are continuing to monitor for any further issues.
Feb 22, 15:25 UTC

Monitoring - A fix has been applied to address the issue impacting customers using the Alien App for Office 365 and we are monitoring the results. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 05:24 UTC

Update - USM Anywhere is still experiencing technical difficulties impacting customers using Alien App for Office 365. Our technical team is working on the issue through the weekend. A limited number of customers have reported issues. We will continue to update this page. If you are experiencing any issues, please open a support ticket at www.alienvault.com/support to discuss the issue with a support representative.
Feb 22, 00:20 UTC

Update - We are continuing to work on a fix for this issue.
Feb 21, 20:34 UTC

Update - We are continuing to work on a fix for this issue.
Feb 21, 16:18 UTC

Update - We are continuing to work on a fix for this issue.
Feb 21, 05:46 UTC

Update - We are continuing to work on a fix for this issue.
Feb 21, 05:45 UTC

Update - We are continuing to work on a fix for this issue.
Feb 20, 23:32 UTC

Update - We are continuing to work on a fix for this issue.
Feb 20, 21:05 UTC

Update - We are continuing to work on a fix for this issue.
Feb 20, 18:44 UTC

Identified - The issue has been identified and a fix is being implemented.
Feb 20, 16:57 UTC

Update - We are continuing to investigate this issue.
Feb 20, 15:05 UTC

Update - We are continuing to investigate this issue.
Feb 20, 04:40 UTC

Update - We are continuing to investigate this issue.
Feb 20, 01:04 UTC

Investigating - USM Anywhere is currently experiencing technical difficulties impacting customers using Alien App for Office 365. Specifically, a small number of customers have reported they are experiencing data collection issues. Our engineering team is investigating, and we will update you when we know more.
Feb 19, 22:50 UTC