Identified - We have identified an issue caused by an outage for one of our 3rd party tools. We are currently unable to deploy new USM Anywhere instances.
We will update as new information becomes available.
Sep 28, 12:54 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Anywhere Service ? Under Maintenance
90 days ago
99.53 % uptime
Today
USM Anywhere GovCloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

Unresolved incident: Unable to deploy new instances for USM Anywhere.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - All processing recovered and systems are operating normally at this time.
Sep 23, 16:46 UTC
Monitoring - A fix has been implemented and we are monitoring recovery.
Sep 22, 16:49 UTC
Identified - We are aware of a potential issue with Agent data delay that may be impacting your services in US East. We have identified the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
Sep 22, 15:04 UTC
Sep 22, 2020
Resolved - This issue has been resolved and reporting is operating normally.
Sep 22, 16:51 UTC
Monitoring - A fix has been implemented and we are monitoring at this time.
Sep 21, 22:36 UTC
Identified - We have diagnosed the underlying issue, and are in the process of restoring service.
Sep 21, 14:39 UTC
Investigating - We are aware of a potential issue with Scheduled Reporting that may be impacting your services in all regions. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
Sep 18, 18:54 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 11:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 04:02 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Sep 22, 04:00 UTC
Sep 21, 2020
Completed - The scheduled maintenance has been completed.
Sep 21, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 18:31 UTC
Scheduled - The USM Anywhere service is being updated for customers in the EMEA region. Your service may be offline for maintenance during this period.
Sep 21, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 18:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:49 UTC
Scheduled - The USM Anywhere service is being updated for customers in the APAC region. Your service may be offline for maintenance during this period.
Sep 21, 14:47 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 15:09 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 21, 11:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:10 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Sep 21, 11:09 UTC
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Sep 17, 2020
Completed - The scheduled maintenance has been completed.
Sep 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 04:02 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Sep 17, 04:00 UTC
Sep 16, 2020
Resolved - Agents are updating again for nearly all customers. We're continuing to verify correct agent operation for a small number of agents deployed during the outage.
Sep 16, 13:38 UTC
Update - Agents are updating again for nearly all customers. We're continuing to verify correct agent operation for a small number of agents deployed during the outage.
Sep 16, 13:36 UTC
Investigating - Agents are showing as disconnected for some users. We are aware of the issue and are working to resolve the issue.
Sep 16, 07:43 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 12:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:01 UTC
Scheduled - The USM Anywhere service is being updated for customers in the AMER region. Your service may be offline for maintenance during this period.
Sep 16, 04:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 12:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:12 UTC
Scheduled - The USM Anywhere service is being updated for customers in the EMEA region. Your service may be offline for maintenance during this period.
Sep 16, 08:10 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:11 UTC
Scheduled - The USM Anywhere service is being updated for customers in the APAC region. Your service may be offline for maintenance during this period.
Sep 16, 08:10 UTC
Sep 15, 2020
Completed - The scheduled maintenance has been completed.
Sep 15, 22:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:32 UTC
Scheduled - The USM Anywhere service is being updated for customers in the EMEA region. Your service may be offline for maintenance during this period.
Sep 15, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 13:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 13:01 UTC
Scheduled - The USM Anywhere service is being updated for customers in the APAC region. Your service may be offline for maintenance during this period.
Sep 15, 13:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 11:38 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 15, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:39 UTC
Scheduled - A USM Anywhere provisioning system update in progress. New deployments will not be created until maintenance is complete.
Sep 15, 07:37 UTC