Issue for USM Anywhere and USM Central in Dubai Region
Update - Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
Mar 06, 2026 - 09:58 UTC
Identified - The issue has been identified. We are waiting on a fix by our cloud provider.
Mar 01, 2026 - 16:03 UTC
Investigating - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:02 UTC

About This Site

Welcome to AlienVault's public status page for USM Anywhere. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

Uptime over the past 90 days. View historical uptime.
USM Anywhere Service Operational
90 days ago
86.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

USM Anywhere Planned Service Update May 4, 2026 09:00-12:00 UTC

A USM Anywhere service update is planned for Monday May 4 2026.

Customers are scheduled to be updated at the following times:
- APAC -> 0900-1200 UTC
- EMEA -> 1300-1600 UTC
- AMER -> 0600-1200 UTC (Tuesday May 5 2026)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Posted on Apr 30, 2026 - 09:50 UTC
Apr 30, 2026
USM Anywhere Planned Service Update
Completed - The scheduled maintenance has been completed.
Apr 30, 08:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 UTC
Scheduled - A USM Anywhere service update is planned for Tuesday April 28 2026.

Customers are scheduled to be updated at the following times:
- APAC -> 0900-1200 UTC
- EMEA -> 1300-1600 UTC
- AMER -> 0600-1200 UTC (Wednesday April 29 2026)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Apr 27, 08:46 UTC
Apr 29, 2026
OS Migration for Customer Sensors - APAC and EMEA regions
Completed - The scheduled maintenance has been completed.
Apr 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the APAC and EMEA regions on Wednesday, April 29, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 27, 13:33 UTC
Apr 28, 2026
OS Migration for Customer Sensors - us-east-1 region
Completed - The scheduled maintenance has been completed.
Apr 28, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the us-east-1 region on Tuesday, April 28, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 27, 13:31 UTC
Apr 27, 2026
OS Migration for Customer Sensors - us-west-2 region
Completed - The scheduled maintenance has been completed.
Apr 27, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the us-west-2 region on Monday, April 27, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 21, 14:04 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
OS Migration for Customer Sensors - APAC and EMEA regions
Completed - The scheduled maintenance has been completed.
Apr 23, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the APAC and EMEA regions starting Monday, April 20, at 06:00 UTC through Thursday, April 23.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 17, 12:30 UTC
Apr 22, 2026
OS Migration for Customer Sensors - ca-central-1 and sa-east-1 regions
Completed - The scheduled maintenance has been completed.
Apr 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the ca-central-1 and sa-east-1 regions on Wednesday, April 22, from 06:00 UTC to 18:00 UTC.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 21, 13:55 UTC
Apr 21, 2026
OS Migration for Customer Sensors - APAC and EMEA regions
Completed - The scheduled maintenance has been completed.
Apr 21, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the APAC and EMEA regions starting Monday, April 20, at 06:00 UTC through Thursday, April 23.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 17, 12:28 UTC
Apr 20, 2026
OS Migration for Customer Sensors - APAC and EMEA regions
Completed - The scheduled maintenance has been completed.
Apr 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 UTC
Scheduled - We will perform an OS migration for sensors in the APAC and EMEA regions starting Monday, April 20, at 06:00 UTC through Thursday, April 23.

Individual sensors will experience a temporary disconnection while the update is applied. Normal operation will resume automatically.

Important: Please do NOT restart your sensors during this maintenance window to avoid interrupting the update.
Apr 17, 12:19 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
USM Anywhere Service Update - APAC Region
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:00 UTC
Scheduled - The migration of sensors for customers in the APAC region will begin in 1 hour.

The maintenance window will last up to 5 hours. During this time, your sensors will be updated, and each one may be temporarily unavailable for up to 1 hour.

You may notice brief interruptions in connectivity while the process is taking place. This is expected, and normal operation will resume automatically once the update is complete.

Any data generated during this time will be safely stored and sent once the migration has finished.
Apr 15, 11:08 UTC
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