USM Anywhere Service Issue
Incident Report for USM Anywhere
Resolved
We have resolved the incident that had impacted the normal operations of USM Anywhere service for a limited number of customers. At this time, USM Anywhere should be operating as expected.

If you are experiencing any issues, please contact us at success.alienvault.com.
Posted Jan 24, 2020 - 14:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 24, 2020 - 12:20 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 24, 2020 - 07:51 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 24, 2020 - 04:13 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 23, 2020 - 23:30 UTC
Investigating
We have received reports of a few customers experiencing outages for USM Anywhere. Our technical staff is investigating the cause.

If you are experiencing any issues, please contact us at success.alienvault.com.

You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.
Posted Jan 23, 2020 - 22:21 UTC
This incident affected: USM Anywhere Service.