Thank you for your patience while we investigated and resolved the issue in which USM Anywhere AlienApp for Office 365 stopped collecting and processing logs. The incident has been resolved.
On Tues., Oct. 29, 2019, our technical team updated USM Anywhere, in this release, the AlienApp for Office 365 stopped collecting logs due to an error introduced in the cryptographic library used in authentication. The team identified the issue and released a fix, which was rolled out by Wed., Oct. 30th at 10:00 AM UTC.
Customers using the AlienApp for Office 365 experienced a short period of time between Tues., Oct. 29, at 2:00 PM UTC and Thurs., Nov. 1, at 10:00 AM UTC in which the processing of data from Office 365 was delayed. We have notified those customers by email, and have now processed all Office 365 logs.
All customers should upgrade to version 6.0.157 immediately.
We apologize for the disruption. If you have any issues, please open a support ticket at www.alienvault.com/support
to discuss the issue with a support representative.