Some Agents Disconnected

Incident Report for USM Anywhere

Resolved

Agents are updating again for nearly all customers. We're continuing to verify correct agent operation for a small number of agents deployed during the outage.

Posted Sep 16, 2020 - 13:38 UTC

Update

Agents are updating again for nearly all customers. We're continuing to verify correct agent operation for a small number of agents deployed during the outage.

Posted Sep 16, 2020 - 13:36 UTC

Investigating

Agents are showing as disconnected for some users. We are aware of the issue and are working to resolve the issue.

Posted Sep 16, 2020 - 07:43 UTC

This incident affected: USM Anywhere Service.